Use the Exchange admin center (EAC) or Exchange Online PowerShell to convert an existing distribution list to a shared mailbox. Shared mailboxes make it easy for a group of people in your company to monitor and send email from a common account, such as info@contoso. Distribution groups are an easy way to send an email to a lot of people at once, and one major benefit is that the email. In this article, we'll break down the top three methods — distribution list, shared mailbox, and shared inbox — and help you determine which one is best for your organization's needs. Want to see if Help Scout will work for your team? Try our free plan! Add up to five users to collaborate on email. A shared mailbox gives a team one inbox where everyone can read, reply to, and manage messages. The right choice depends on whether your team needs to work on replies together or just stay informed. Key Features of Shared Mailbox 3.
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